Privacy Policy

Call2Me ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Voice AI platform.

1. Information We Collect

Account Information

• Email address
• Name (optional)
• Password (encrypted)

Usage Data

• Voice call recordings (when enabled)
• Call transcripts
• Agent configurations
• API usage logs

Payment Information

Payment processing is handled by Paddle. We do not store your credit card details.

2. How We Use Your Information

• Provide the Service: Process voice calls, generate transcripts, run AI models
• Improve the Service: Analyze usage patterns to enhance features
• Communication: Send service updates, security alerts, and support responses
• Billing: Process payments and maintain transaction records

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including:

• TLS/SSL encryption for all connections
• Encrypted database storage
• Regular security audits
• Access controls and authentication

4. Your Rights

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing emails

5. Contact Us

For privacy-related questions or requests, contact us at privacy@call2me.app